It also will include creating custom examples to show how the hooks should be used.Ī primary means for customizations to interact with Microsoft Retail Management System is through access to the set of objects that define a transaction (i.e. The Guide documents each of the hooks (describing exactly at which point in the transaction they take place).
The external application may include its own UI and database tables and may interact with Microsoft Retail Management System through access to the QSRules COM object. There are currently 9 Hooks in the POS and 6 Hooks in the Manager application that serve as entry points that external applications may use to trigger processing at a specific point in time (i.e. The Guide includes documenting the function of each of the types of buttons and includes examples of uses for the buttons. The custom buttons are usually displayed on the right hand side of the screen and may trigger HTML windows, internal commands, COM objects and external programs. What are the areas of customization in Retail Management System? The following table outlines specific areas of customization found within theĬustom buttons may be added by partners that extend the functionality of the POS. Which release of Retail Management System does theĬustomization Guide applies to Microsoft Dynamics Retail Management System (RMS) 1.2 or later. The fee for support incidents regarding theĬustomization Guide will be based on your current support plan. Choose Retail Management and RMS Customization Guide Request as the Product and Module choices and indicate in the message that you have specific support questions regarding theĬustomization Guide. NET enabled.Ĭustomization Guide being supported? If you have support related questions pertaining to any of the developer tools you are using with the release of the Customization Guide, open a support incident using PartnerSource and create a new support incident. For future releases of Retail Management System, the tool provided to partners enabling customization will be modified with the architecture of the product changing and becoming more. Implementation Guide may be more appropriate for your needs.Ĭustomization Guide is written specifically for Microsoft Dynamics Retail Management System (RMS). If a partner is focused on selling Retail Management System “out-of-the-box”, the The Guide also allows you to create your own suite of Retail Management System customizations and market them to other customers.
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By addressing the unique needs of your customers, you can add further value and improve customer satisfaction.Ĭustomization Guide is ideal for technically savvy partners who understand APIs (Application Program Interface), product technology, and how to provide great service to customers. Other retail solutions targeted at small and medium businesses are not nearly as customizable as Retail Management System.
Customizing Retail Management System to create tailored solutions and address “one-off” customer requirements gives you a significant competitive advantage in the marketplace.
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